Name: How Navan and Uber for Business power the end-to-end business travel experience
Uploaded: 2026-04-23T18:56:07.517Z
Duration: 40 min 10 s
Description: How Navan and Uber for Business power the end-to-end business travel experience

Transcript for "How Navan and Uber for Business power the end-to-end business travel experience": Hi, everyone, and thanks so much for taking the time to join us today. I'm Katie Workum from the Uber for Business team, and we're super excited to walk you through how Navan and Uber for Business together power a truly end to end business travel experience. Because the reality is that business travel should feel seamless, but from the moment you leave your home to the moment you walk into your meeting, everything should just work. But for most companies, that is just not the case. So today, we're going to cover a few key areas. First, we will walk through how fragmented travel policies can slow teams down and actually drive up costs more than you might expect. Then we'll walk through how Navan and Uber for Business work together to simplify and streamline the travel experience, making it more efficient for both employees and admins. And then finally, we will touch on what this partnership means for finance and HR teams, especially when it comes to visibility and control and just overall program management. So as I mentioned, my name is Katie Orkham. I'm a senior account executive with Uber for business based out of our Chicago office. I've been with Uber for just under a year, and I work with organizations to simplify their travel and expense programs while also bringing more visibility and control across their operations. I'll pass it over to Susan to introduce herself. Great. Thanks so much, Katie. I'm so happy to be here. My name is Susan Linder. I have been with Yvonne for over six years. I've been in corporate travel for for a lot longer than that. And I'm the solutions architect on the enterprise team. So, you know, my role at the company is really to talk to companies that are struggling with finding content, having it be global, having a very easy user experience, something that's consumer grade, struggling with support issues, and really understanding their program. Because at Navan, we have one goal, and that is to make travel and expense easy for every single traveler. And, so it's great to be here. And, you know, I love I love everything that we do together, because I'm a road warrior myself. So yeah. And then just to kind of open up today's session, Susan, what is the most memorable place that work has ever taken you? And then also, if you are here joining us live, feel free to chime in in the chat and let us know your answer. Yeah. It's that's a good question. I I I travel a lot, some to not very exciting places, some to pretty cool places. I'd say last year, I got to go to Amsterdam for the first time, and we were only there for forty eight hours. And we had a three hour meeting while we were there, so kinda had to cram in the whole experience. But I was with a colleague of mine, and we did the museums, and we did the boats, and we, like, we did everything. We ate the food, and, that was a lot of fun and got to fly on Polaris to get there. So that was that was a good trip. Wow. That's awesome. That's a tough act to follow. I hope I make it to Amsterdam sometime soon. But, most memorable place work has ever taken me. I actually have not gone on an official business trip outside of Chicago yet. So, actually, in a few weeks here, I'll be traveling to Las Vegas. So I'm super excited to experience that. That's great. Yes. Alrighty. So just a little bit of housekeeping. If you're joining us for the first time, we do have a q and a tab on the right hand side. Feel free to drop questions in there throughout. We will do our best to answer as many as we can at the end. But anything not covered, you will get a direct follow-up with the team, so don't worry about that. And then we also have a get demo button at the top of the screen. So for anyone that wants to connect with the Uber for Business team after today, feel free to click that. And then also if you want to just learn more about the topics that we're covering today, you can explore the related content under the docs tab. And then once again, this is being recorded, so it will be sent out to all registrants. And if you weren't able to join us live today, no worries. You will get to feel like you did. Right. Yeah. And anything that you want from Navan as well, type it in the chat or get the demo, and we'll follow-up with you as well. Awesome. Alrighty. So to kind of just jump into today's session, most travel programs do have the right intentions, but the problem is just that the tools were never really designed to work together to cover the full journey end to end. And if you're watching this webinar with us today, you've probably been feeling that same thing. We're hearing it from a lot of marketplace and business travel just has a problem. So we're gonna discuss that today. So really what we've been seeing is just the surge. The cost have surged a lot over the years. So we're seeing airline fares are up 7%, hotel bookings are up 13%, and food away from home is even up 65%. So that is some crazy stats there. But, also nearly half of business travelers today are bypassing those company tools for perceived savings or what they think might be easier or cheaper. And those purchases are all happening outside of the approved tools and the approved policies. So you're not getting visibility to that. To kind of put this in more practical framing, if we say a company with 200 travelers is taking four trips a year through that's roughly 400 trips a year with no data. There's no policies being enforced there and just really no duty of care coverage. So, Susan, if you wouldn't mind touching a little bit more on the duty of care coverage on the Navan side. Yeah. I mean, leakage, we what what you call low adoption or book outside or leakage, like, it's a very, very large problem for a lot of organizations for for a lot of the reasons that you mentioned. And the problem is is that travelers don't really think about that. Right? Like, they're a lot of times, they'll think, oh, I can get this less expensive outside of my program, and therefore, I am a good corporate citizen. So I'm gonna go and do that. And it causes a slew of problems, within the the industry. Right? So when you think about duty of care, for those of you who don't know, duty of care is a corporate's, ethical and legal responsibility to keep their travelers safe when they're on the road for work. Now when you go on to your Delta app and you book a Delta flight, your company doesn't know where you are. And that and should something happen, we're all in in a, world where it's it's scary out there and things happen that are out of our control. That becomes a big problem. Same thing with if you are, you know, booking that Delta flight and your company is trying to negotiate better rates with Delta, they need to know what's being spent on Delta to be able to do that. So leakages is really a big problem. And I think that, you know, it's not just like tool selection. So, you know, you might have one travel management company, one online booking tool, and you wanna replace the online booking tool, but keep the travel management company or so on and so forth. It's not just thinking about the tool or that this tool is not friendly or that this one has better rates or whatever. It's that actually travel stacks weren't designed to talk to each other to cover the full trip from door to door. And when I mean by door to door, I don't just mean the booking, but, like, now, you know, Katie, from your perspective, it's like, what happens when you're on a trip too? Right. Yeah. So that's some great background that we just covered. So now to just kind of walk through a single trip from booking to post trip reconciliation and show exactly what's gonna change when the full journey is truly covered. So, Susan, do you wanna start at the very beginning in that moment of booking? Yeah. Absolutely. So best part of my job is when we book a meeting. Right? Customer wants to see me. I get to I get to go meet see a new office, see a new city, meet people in person. So now I have to go on on to Navan. Now one of the different pieces of Navan is that we are both the travel management company and the online booking tool. So we get to control the user experience as well as the inventory. So travelers can search across hundreds and hundreds of different airlines, over $2,000,000, 2,000,000, lodging, options, rail throughout Europe, throughout North America, car rentals, all of that. And they can do that within a single interface. Now what's really important for a lot of the finance folks and even HR folks and procurement and, even security team is that we are able to enforce the policy at the point of booking. And those policies are determined by your organization. They're we talk about best practices, but we wanna make sure that every company's policy is aligned to the goals that they are trying to achieve. And oftentimes, one of the goals that they're trying to achieve is flexibility for the travelers to do what they need to do, but control on pricing. And so one thing that makes Navan a little bit different is that we work on with many of our companies, a dynamic pricing model, which means if I'm going to New York on a Tuesday in February, what's available to me might be different than if I'm going to New York on a Thursday during fashion week. And so my policy is going to change because I still have to go to New York. Right? I still have to do my job. And so I've got access to all the count content I need. I can book it on, web. I can book it on mobile. I can book it through AI. I can do all of that, but the company is still going to be able to control how I spend, and I'm gonna feel flexible to do what I have to do. Absolutely. Awesome. So let's just get into actually getting to the airport and booking that first Uber ride. So, you know, the trip starts before the flight actually takes off. And for most managed travel programs, this is where the coverage and the visibility really ends. So on the day of departure, the traveler simply is going to open their Uber app and switch to their business profile. And this is where that Uber for business policy really kicks in. So we really wanna hone in on the Uber reserve feature that is available through Uber. And this is great because it allows you to reserve rides up to thirty days in advance, which is awesome because you're able to avoid any of those surge charges that are gonna be happening when you're trying to book an early Uber to get to the airport. Those are really the high demand times. So when you're booking it that far in advance, you're able to avoid those. My personal favorite feature, and I think a lot of people would agree, is the, ability that the Uber reserve is actually tracking your flight in real time. So if your flight is getting delayed and delayed and delayed and you're like, shoot, I have a Uber set to pick me up at 12:15 at my final destination, and you're worrying about having to cancel that and everything. Uber reserve is actually tracking that flight in real time, so you're able to just it's it's watching the the or the, flight being delayed, and it's able to automatically adjust that pickup time. So that's a super great feature. And by no means do you have to utilize Uber reserve, but it is definitely a great option especially for airport pickup and drop offs that we love to utilize when we can. So that's why I never yeah. I never knew I never knew that Uber reserve was, like, watching my flight. Right? Because you're putting in that your flight information, so it does have the ability to track it. So it's a great feature. And, definitely, it takes a little bit of that travel stress off of you. So I love it, and a lot of other people do too. So definitely recommend giving it a try if you haven't already. But it kinda covers the, first Uber booking experience. And once you're in the air, Navan really does take over. So, Susan, if you wanna talk about, like, that in transit experience and what that looks like. Yeah. I mean, I think, why I love the fact that Uber is watching my flight is because we do a lot of that in Navan too. Right? So we're we are constantly using AI and and our agents to monitor what's going on with the traveler, when they're in I in in the air. You know, we have the itinerary. It's essentially live. There's flight statuses. There's hotel confirmations. There's schedule updates. There's gate changes. There's all these things that can happen even with a even with a seamless booking. There's still a lot of things that can happen. And so, it's it's really doing its job via AI to track these changes, monitor for disruptions. You know, maybe the airline had such a delay that it offered a waiver. You know, you shouldn't have to go to the gate to do that or call. Like, it just automatically sends you, hey. You're gonna wanna get on another flight. Click here to accept, and and really just keep you safe and keep you secure and keep you just feeling calm. You know, I had it recently where my flight was getting so delayed that I was gonna be getting to the hotel after twelve. And what Navan does through AI is it actually calls the hotel to say, hey. You have this reservation. You have this booking number. It's Susan Linder. She's getting there after midnight. Don't give away her room. And knowing that that I'm gonna land and I'm still gonna have my room, especially not being left out in the in the dark at at midnight is really important. Now we do use a lot of AI. However, we have a full, global support team, for anything that can't be handled that way. They are 247365. They are follow the sub model. I know plenty of travelers or plenty of people on this on this call would agree. Like, there's nothing worse than having to call after hours for less support and a a larger charge. We don't believe in that. So the same level of support you're getting at 2PM on a Tuesday, you're getting at 2AM on a Sunday in different countries. It doesn't really matter. And, you know, with that, we've actually been able to maintain a 96% customer satisfaction from Travelers. So, like, a lot of people think that we're just a tech company or we're just an online booking tool. Support's a big piece of this. Yeah. Absolutely. And I do just going off of what Susan was saying about support, do kind of wanna throw a plug in there for the Uber for Business support that you gain access to when you have Uber for Business. So not only would you have access to a representative like myself, but also our 247 business support. So the business support is a lot different than the regular consumer support. So if one of your employees were to ever lose something in an Uber or something, you can reach out to our team of real people who can help to get that back and solve any issues in real time. You're not waiting on a chatbot or anything like that. It is actually a team of real people. So that is just something I wanted to throw in there. That's great. That's good to know. Yeah. Absolutely. So now just kind of talking about when you are arriving in your final destination. As we mentioned for those rides that were previously reserved, then you are going to get your bag if you're traveling with one, and you're heading out to the pickup spot and your Uber is there waiting for you. It's super seamless. No thinking about what you need to do after you get off that four hour flight. It's just already done for you. So that's always super great. And Uber for Business is operating in 70 plus countries, over 15,000 cities, and we're serving over 200,000 organizations. So you're getting coverage almost anywhere you or your traveler is going. Susan and I were talking about this really cool feature within Navan, that actually allows you to kind of connect with your travel itinerary. So I'll let her touch on that a little bit. By the way, I do love that Uber is everywhere. I was just in Costa Rica with my family in February, and we ordered Uber's every like, they were so easy to get. So, yeah, so one of the things that I love about, traveling is, you know, booking on the van, getting support on the van, so on and so forth. One of the things that I always would find frustrating is like, okay. So I booked a Marriott in Chicago. Well, there's 15 Marriotts in Chicago. And now I've gotta go to my itinerary, find out exactly which which Marriott it was, go to, Google, get the address, go to my Uber app, and plug that in. We actually have an integration with Uber right in the Navan app. You can call ride share right from your app. So what I do now, whenever I land, I open up my itinerary. I click on the hotel. I say call ride share, and it immediately populates the address to the hotel into my Uber app. It's the same thing with airports. I mean, airports, you kinda know where you're going, but, like, I can just open up my phone and just hit my flight, and it'll call, my Uber to Newark Airport. But it's just it's so much less back and forth. Like, is it this Marriott Courtyard? Is it this Marriott Courtyard? I don't know. I'm in a big city, and it just plugs you right in there. Yeah. No. That's an amazing feature, and I'm happy I know about that now because I have been a victim of calling an Uber to the wrong Marriott before. So that's a great feature to have available to you. So thanks for giving some insight on that. Moving on to once you are at the destination and you are on that business trip. So every ride and meal taken during that time that you are in that destination is automatically getting processed to Navon. So you take that Uber ride, you order that meal, that receipt is getting auto forwarded directly into your Navan account. So I know we all know the process of having to screenshot your receipt, send it, upload it. It takes way longer than it should, and it's not something anyone wants to spend their time on. So super great and definitely one of the biggest benefits here of turning on that integration. But we're also have over a million merchant partners across The US and 10,000 cities worldwide with Uber Eats. So great if you're tired after a long day, you can just simply order some Uber Eats to your hotel room, and everything is done for you. So super nice. And if you are doing any personal side travel, while you are on this business trip, then simply just toggle to the personal side. You can see the toggle here on the screen, and this will automatically it has all your personal payment methods on file, and nothing gets sent to Navan. It very seamlessly separates out that business and personal use of Uber. So no more sort sorting through receipts trying to figure out what was for what. It's just all done for you. Now to kind of touch on the different ride types that we have available. So Eberron is familiar with our most basic Uber and Uber XL. Those are just your most basic ride types that you're using for most of your personal travel on a day to day basis. But with Uber for Business you actually unlock unlock a few different, ride types that are specific to having a business account. So Uber Business Comfort is great, for that everyday business travel. You're getting that extra leg room. So if you're traveling with luggage, super nice to be able to have that business comfort option, to accommodate you and your luggage so you're not crammed in a little car. You're getting the newer cars, the top rated drivers, and you can even, like, set preferences if you want the driver to talk to you or not talk to you, if you want the air conditioning on. It's very customizable to the experience that you as the consumer want. And then Uber Business Black is another great option here. It's for when that experience really does matter and maybe you are attending a conference or you just have some executives with you. It's for that great executive travel experience. So you're getting the top rated drivers, the most premium cars, and there's even a little bit more leeway with the time that you have to meet your driver. So you're not dealing with any of those late fees or anything of that sort. So just wanted to kinda touch on the few different this is super helpful. I don't I really did not necessarily know the difference every time I would call an Uber. Yeah. No. I think there is very it's a gray area of what the differentiation between the different ride types are, and the business ride types are super great. So definitely recommend trying them out if you haven't already. Yeah. Okay. Awesome. So, so now the traveler is back home. I kinda wanna talk about what happens for the people who never left the office. So those finance, HR, operations people. What does the post trip look like in the van? Yeah. So, you know, I I think I told you when we were getting to know each other prepping for this session, like, I work on the travel side. I don't I don't do a ton on the expense side from, like, a a product perspective. But all I know is that one day, we had Uber for business, and I would take an Uber, and everything was done. The receipt does just forward it right over to the Vonage expense. And I was like, well, that that is great. You know? And I I have learned a little bit more about it. But, you know, with our expense product, right, we do put in a lot of, real time controls at the point of spending. So, as long as I am within policy, right, no receipt is even needed. It automatically knows what trip to attach the Uber to because I booked Navan. I booked my trip on Navan. So it knows that I'm in Amsterdam going to see x y z customer, and that Uber is for that trip. And then when a receipt does have to get added, the Uber for business just connects immediately in, and that receipt is is there for visibility. You know, we also have the ability to connect directly with ERP systems. So data flows from the bond into, ERPs like NetSuite, like QuickBug Zero. We have more. We have other ways of connecting if we don't have a direct connect direct API. But, really, what this means is that there's no manual export. There's no end of period reconciliation scramble. There's no expense report that needs to get done. And, you know, one of the really cool things I will say is you mentioned, Katie, like, that toggle of, like, hey. If you're now doing something for personal, I have not toggled. I have I have forgotten, and I have just opened it up. And I have booked the Uber, and I said, oh, crap. Like, I charged that to my company. I didn't need to. It's actually really super easy within Navan to pay the company back through your own bank account. And, likewise, let's say, I had I was on my personal, and I booked my trip to the airport, and I was like, I didn't put that in my, on my corporate credit card. There's a way for me to actually request reimbursement right through the tool, and I get that within a day or so. So I think just in general, as a traveler who doesn't know a ton about the back end reconciliation and connectivity on the expense side, all I know is that everything is done for me. I don't have to give it another thought. Yeah. That's awesome. And just kind of going back to, like, accidentally putting something on the wrong profile or the wrong card with Uber for business, you're actually able to also just simply click on the receipt of the Uber that you accidentally charged to the wrong card, and you can simply hit switch profile or switch payment method. So takes it off the back end of that process as well too. So super nice to have done. Your product is so quick and easy that you don't remember how to that that you gotta think about something. Exactly. If you didn't make it so quick and easy, you wouldn't have that problem. Right. Alrighty. So with that now that we've talked about the benefits to doing this in a lot of detail, I do wanna just take a step back and talk about what this really means throughout your organization. So for finance teams, it's one complete travel and expense view. You've got your air, hotel, rail, ground, and even meals all in one single dashboard with no manual reconciliation across separate platforms. It's just all in one spot, which is a huge time saver. And we're even seeing a 40% reduction in time spent on t and e administration, which is huge getting that time back. So the ERP connected data in real time also adds for the no end of period cleanup, no chasing approvals. It really is just all done for you. And then HR and ops, Susan, do you wanna talk about that one? Yeah. I mean, we we talk to HR. We talk to finance too, but we talk to HR a lot in in these, in these decisions, in these partnerships. And, you know, the benefit for HR is when you have a a platform that, is widely adopted. Right? So we have over 90% adoption across our country or our customer base. Like, they now have visibility into where their people are. They can keep them safe. They can see if they are compliant. And, you know, that that is just a complete win for them. And then even for the travelers, right, like I said, like, not having to think about anything, having policy at the point of control or the point of purchase both in Navan, in Uber, like, having all of that kind of setup and not having to think about it, just getting to where I need to go, being able to reserve. I mean, I was I think I was telling someone the other day. So when I walk out of, the airport, when I land in Newark, I know the exact spot that I have to hit my Uber button so that I'm I'm not waiting too long and they're not waiting too long. And, you know, I get nervous if Uber drivers are waiting for me, and I get really nervous if I, you know, miss it. And having that Uber reserve of just being like, they got me. They know that my flight was late, and I don't have to remember that time, I think, but really benefit. Yeah. It's awesome. And you have been a great, meeting by example of how helpful this truly is for road warriors. So, yeah, just love to talk about how great this is. And now we kinda wanna turn over to your guys' questions. And if you haven't if sent in your question yet or we haven't covered it, you can still submit your questions through the q and a tab, and someone from our team will get you an answer shortly. But up first from Paula, how do travel policies work, and how much control can we have? So, Susan, I'll let you go first with that one on the Navan side. Yeah. So policies can be very, very robust within, Navan. So you ask how much control you can have. You can have a lot of control. You can decide that you want to have stricter policies for some groups of travel travelers and, more flexible policies for others. You can set policies on flights. You can set policies on hotels, cars, rail. You can do it differently across, different regions within the globe. So, you know, if you're interested in that, we can definitely set some time and walk you through, all the different ways that you can set policy. But I will go back to one of the things that Novant also believes in is, some dynamic level of control just because the shifting of seasonality and market changes, and people having to do what they have to do on the other side becomes, you know, a really valuable way to actually control cost but give users what they what they want. And but I didn't know I mean, I know that I have policy in Uber, but I didn't really think much about how policies are set in Uber. How do you do that on your side? Yeah. Absolutely. So there is a lot of control and customization available within the Uber for business dashboard. So the first thing is you don't have to have one policy set for your entire team. You can separate this out by groups and departments. So if you want your executives to have access to all of those premium ride types, so maybe that business black and black SUV, if you only want that to be available for them, then you can put them in their own own executive group and have those ride types available to them. And then say your general travelers, maybe they don't need to be utilizing those types of rides all the time, then you can put them in their own group or maybe they have that business comfort option available, but not the the business black. So super nice to have that level of customization even down to the individual person. But some other different controls that you have are just, like, time of day restrictions, location parameters. So if you guys have some sort of commuter program that you're trying to control a little bit more, then that is an available option within the app as well. So super helpful for making sure that rides are being booked within policy and just enforcing compliance because it's only showing the rider the ride types that are available to them or, like, when it's if there's a time of day that they're not allowed to be calling Ubers on the business profile, then that is very clearly known to the the traveler that they're not able to do that. So it really does ensure compliance and just reduce that manual oversight and expense reviewing process. Yeah. That's so helpful because I always thought that the policies were just kinda set as an expense type policy, like a ride share policy. You guys are helping travelers not have to think about that. You guys are Yep. And that's that's the goal at the end of the day. So Sure. Awesome. So next from Stuart, how does Uber for Business manage guest bookings? That's a great question. We come across that a lot. And you can actually book rides on behalf of guests even if they don't have an account. If they don't have the Uber app, trips can be scheduled in advance or requested in real time. So guests receive ride details via text, and you still get to maintain the full visibility into the trips including the tracking, billing, receipts. All of that is managed for you within the Uber for Business dashboard. And what's super nice kind of going back to the Uber reserve and allowing for, like, that real time tracking sense, is there's actual flexible pickup for when you're calling an Uber for someone else. Maybe you don't know exactly when they need to be picked up. So there's that flexible scheduling, and it'll send them a text. But instead of immediately dispatching that ride, it's going to allow them to click on a link when they're ready to be picked up. So that ride won't be dispatched until they're actually out there standing, waiting, or getting close to that point. So super nice, and it's great to be able to call Uber's very easily for people who may be outside of your organization. Great. Alrighty. And then the next one, Susan, is for you from Billy Joe. What are the platform or contract fees for an Yvonne, and what can you offer that PERC doesn't? Okay. Good questions. Two different questions, though. So I'm gonna break them apart. And I'm actually gonna start with the, PERC question. So PERC is a a great company. I appreciate that they also kind of came to market in the technology meets professional services world like like Navan did. They're they're smaller than Navan. They're based in EMEA, so they're a little bit stronger for companies that are of smaller size with with a larger presence there. But I'd say where we really differentiate is, they have to bolt on some additional functionalities to be a full T and E provider. So they bolt on with payments and expense, whereas Navan is the only natively built full T and E provider from online booking, travel management payments, and expense. But, again, I think they're good in the market. I would I would recommend that customers that are looking at them, they look a little bit deeper under the hood into access to full content across the globe, granular policy controls, meeting and events. That's typically where Navan, will come out on top. What I we asked, okay, what are the, platform or contract fees for Navan? Obviously, there's there's a button if you want to get more information because that's a very, you know, deep question in in partnership world. But what I will call out is we've taken a very different stance on how people should be charged for booking travel. So many of you on this call that are not Navan customers, you probably have a fee for online booking. You have a fee to call into an agent. You have a fee to add something, to change something, to book after hours. Whereas in Navan, we are a trip fee. So it's encompassed of everything. We don't charge for support. We don't charge for changes and cancellations. So it's a little bit easier to understand your total cost of ownership of a trip. And when I say a little bit, I mean a lot easier to understand that. So for budgeting and forecasting purposes. But from a partnership standpoint, contract fee contract and and, financials will vary from case to case. So get in touch with us, and we'll we'll talk about it. Awesome. That's great background. Alright. So I think we have time for one more today, and I'll take this one from Yvonne. If I arrange travel, how is the person notified of the driver's arrival and where to meet? How long in advance does one have to reserve travel and cancel policy? Will the guest need to download an app? So I'll kind of answer that in a few different parts. But if I arrange travel, how is the rider notified? The guest receives a text message with all of the trip details. It'll have the driver's name, the vehicle, the ETA, and the pickup location. And as mentioned, you can do that flexible pickup as well if they might not be ready just yet to be picked up. They get to decide when the time is, and then they will also get updates when the driver is arriving and where to meet. So it's very, very seamless end to end, and they are have full visibility into what is happening and when that driver will arrive. How far in advance can I schedule or cancel a ride? So you can be request the rides on demand or schedule them in advance up to thirty days. And the cancellation is flexible, but, you know, it's those standard cancellation windows. So typically a few minutes after a driver is matched, you'll wanna be able you'll wanna cancel it to avoid any of those late cancellation fees. And then will the guests need to download an app? No. Guests do not need to have the Uber app on the phone on their phone. Everything is handled via SMS. So a simple web link is where all of the information is stored, and they just need to have the phone number of the person that they are calling the ride for. I mean, who doesn't have an Uber app on their phone? You'd be surprised. Know you don't need it. Yeah. Because I I it's just email error. Yeah. Totally. Awesome. Well, that was all the questions we had time for. But as mentioned, if we didn't get to go over your specific question, the team will reach out to you to make sure that all in all questions are answered. But just a couple more things before we wrap up. I do want to mention that there is a limited time offer for our Navan clients who, create an Uber for business account and turn on that integration. There is a 5% upfront discount on all business rides taken on that business profile through June 30. So definitely recommend reaching out sooner rather than later to get this set up, so that your company can reap the most benefits of that limited time offer. And then, Susan, if you wanna talk about Navigate. I've got something too. So for those of you who are in New York or close to New York, join us for Navigate. It's a, industry conference that Navan, Navan hosts. It's going to be a lot of thought leaders, a lot of industry professionals, a lot of suppliers, a lot of customers, a lot of prospects of us just kinda coming together and talking about a lot of the shifts in the industry. It's at the Glass House Of New York, May 13. I will be there. So I look forward to to meeting you there. As as far as, you know, who might want to consider coming, it's really for any leaders that are just curious about the future of business travel and the future of expense management, how it all talks together. If you're passionate about AI in this space, please come join us. That's awesome. Hopefully, some of you can make it out to me and chat with Susan in person. But with that, that kind of wraps up what we wanted to go over today. So thank you, first of all, Susan, and thank you to everyone who joined us live as well as those who are watching the recording. The recording of today's session will be shared with all registrants after the event. And as mentioned, if we didn't get to your question today, our team will follow-up directly so your questions will be answered. And then as a quick reminder before you go, the get demo button is still available and is the easiest way to connect with us after the session. So definitely recommend hitting that button if you're interested. And then just thanks again for your time, and we're looking forward to continuing this conversation. Thank you so much, Katie.